Airbnb is moving to fight problematic guests

first_imgAirbnb also announced it would introduce new standards of guest behavior in early January to combat excessive noise, unauthorized guests, smoking and leaving a pile of garbage behind. And the hosts will get a set of new rules. For example, they may even be kicked off the platform if they trade positive reviews or leave negative reviews to competitors. Many hosts have encountered guests who threaten them with a negative review if they do not receive certain bonuses or a discount on the price of accommodation. To put an end to this, Airbnb is currently introducing a series of new rules to protect hosts from false reviews. Some of these steps resulted from host feedback. “Therefore, at the beginning of 2020, we will introduce improved standards for guests who set higher expectations from a reliable community”, They said from Airbnb in a blog post. Among other things, it changes the way Airbnb handles guest and host reviews on the platform. Airbnb support agents are authorized to remove posts and ratings resulting from irrelevant, biased, and false reviews, and may completely deny access to the platform to all users who have repeatedly committed a particular offense. Source / photo: Skift; Airbnb It is often written about tougher sanctions for fraudsters who publish accommodation ads on Airbnb that do not exist or do not resemble photos and descriptions from the platform. But Airbnb is now announcing a series of measures to protect hosts from guest misbehavior, reports Shift. According to Airbnb, examples of irrelevant reviews may be from guests who did not show up at the booked accommodation for reasons unrelated to the host and decided to criticize the experience. Other irrelevant reviews may include a description of the appearance of the host, public transportation, or “the kind of people in the neighborhood”. The rule will give hosts the option to cancel the remaining nights if they cannot resolve the issue with the guest. The hosts can also file a claim for damages.last_img read more

Continue reading

UK lockdown drives fastest growth in grocery sales for over 25 years

first_imgOf Britain’s big four grocers, industry leader Tesco was the best performer with sales up 12.7 percent, closely followed by No. 2 player Sainsbury’s with a 12.5 percent increase. No. 4 Morrisons’ sales rose 9.8 percent, while Walmart owned Asda was the laggard with a 6.5 percent increase. The overall star performer was the Co-operative, the No. 6 player, with a sales increase of 30.8 percent. Kantar said that in the most recent four week period to May 17 grocery sales growth accelerated to 17.2 percent year-on-year as the government announced the first stage of easing lockdown restrictions. In the most recent four weeks, the trend towards fewer, larger shops evident in April continued. Kantar said shoppers visited a supermarket 3.5 times per week on average, meaning 100 million fewer trips overall than the same month last year, and increased their spend each trip to 27.41 pounds (US$33.7) – nearly 50 percent more than they did during pre-crisis times.Topics : United Kingdom grocery sales rose by 14.3 percent during the 12 weeks to May 17, the fastest rate since comparable records began in 1994, as Britons adapted to the national lockdown, data from market researcher Kantar showed on Wednesday. The period included both the pre-lockdown rush to the shops in March, and eight weeks of stay-at-home advice from the government. The UK has been in lockdown since March 23 though restrictions are being gradually eased. last_img read more

Continue reading